Frequently Asked Questions

    Are the products pictured exactly what I’ll be getting?

    Our product photos are taken on-site with our own stock, meaning what you see is what you get! Occasionally, in the event that we add a new product to our catalog before we can photograph it, you may see an exact model image. In that case, the photo will be marked as such.

    What kind of guarantees are there about the products?

    Whenever possible, we work with manufacturers who are ISO 9001 and SAE J2530 certified - the best independent certifications possible. We inspect all automotive wheels and other products that enter our warehouse, and maintain rigorous quality standards on all our OEM-replica wheels. We have a 30-day return policy and offer a one-year warranty on many of our wheels. We also offer product protection plans on eligible products through our partnership with Extend, which include both extended warranties and road hazard protection plans. Visit Returns to learn more about about our policies and warranty information.

    Are your prices the lowest available?

    We strive to offer the most competitive prices we can on our OEM-replica wheels and other products. We always offer free FedEx Home and Ground shipping and discounts for buying a set of 4 wheels.

    Do you offer any coupons or discounts?

    We are proud to support our Health Care Heroes with a 5% discount for all front-line health care workers. Please call 877-788-8283 for more information.

    Please be advised that WheelerShip does not participate in, is not affiliated with, and does not associate with any other website or company that offers coupons for retailers all over the internet (Coupon Cabin, RetailMeNot, Honey, Rakuten, etc.). The only valid offers come directly from our website, social platforms, or direct company communications. WheelerShip is not responsible for and will not honor any offers, coupons, discounts, or promotions found on other sites.

    We are also proud to partner with Affirm to offer our customers payment flexibility with buy now, pay later options. Please click here to learn more about buy now, pay later with Affirm.

    How will I know my credit card information is safe when I make a payment?

    We rely on SSL (Secure Sockets Layer) technology to encrypt all payment information. This rigorous security measure uses two-keyed encryption layers to ensure the highest standard of digital safety for your purchase.

    Where are you located?

    New York, New Jersey, Ohio, and Illinois!

    Do you offer discounts to wholesalers?

    Yes! If you believe you qualify as a wholesale distributor, contact us directly at 877-788-8283 and select Option 2 or click here to register for an account.