All orders completed by 5:30pm eastern Monday through Friday are shipped out the same business day. Orders completed after 5:30pm eastern or over the weekend will be sent out the next business day. Free ground shipping is included in the price of each product (excluding Alaska, Hawaii, and Puerto Rico).
Standard Ground: 1 – 5 business days (please note Saturday delivery is not available in all areas)
UPS Next Day Air: 1 business day
UPS Next Day Air Early AM: 1 business day (delivery by 9am)
Please note: Expedited shipments are delivered Monday through Friday only. UPS may not offer all shipping options to every location.
*Handling time not included
As of March 24, 2020: UPS has suspended guaranteed delivery for ALL shipments until further notice due to the COVID-19 crisis, including express & overnight packages.
In order to ensure your order gets to you safely, each wheel is packaged and shipped individually. We make sure to package all of our wheels in sturdy boxes with protective materials, so that they arrive in pristine condition and without any scratches. You can view the packaging here.
When your order ships, we will send you a tracking number via email so that you can monitor your order's progress. Please note it may take up to 24 hours for your tracking number to appear in UPS's system.
No Signature Required
Signature is not required on our shipments. Please note that due to the pandemic, shipping carriers are leaving signature collection up to the driver's discretion, so we are not offering this option at this time. WheelerShip is not responsible for any package confirmed delivered. If you believe your package is missing or was delivered incorrectly, please contact customer service right away.
Addresses cannot be changed once an order has been placed. Before placing your order, please confirm the full address is correct, including apartment, floor, or suite number.
Return to Sender
Packages that are returned to sender for any reason, including but not limited to address undeliverable, wrong street number, or refused by recipient are subject to a return shipping fee for each package.
Orders can be cancelled up until 4:00pm eastern time the day that they are placed.